CRM×AI

All Articles

35 articles on AI, Salesforce, and CRM strategy.

Winter '27 auto-enables Agentforce for eligible orgs and removes the Setup toggle. What changed, what didn't, and the five controls admins should check now.

Oct 22, 20268 min read

Salesforce admins: EU AI Act high-risk AI obligations take effect August 2026. Map Einstein Trust Layer, Agentforce audit controls, and data governance to your compliance requirements, with a practical admin checklist.

May 24, 202619 min read