CRM×AI

All Articles

35 articles on AI, Salesforce, and CRM strategy.

Salesforce Winter '27 is live: Agentforce on by default, Coworker rolling out, Profile Filtering enforced. What changed for admins and what to do first.

Oct 22, 20269 min read

Salesforce Summer '26 release guide: Agent Network (multi-agent orchestration) is now GA. What admins, architects, and IT managers need to know, Sales Workspace, ITSM templates, and self-service agent setup.

Jun 7, 202614 min read